Privacy Policy

Santa's Mobile ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website (https://santasmobile.com) and services (collectively referred to as "Services"). By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide

Personal Information: When you register, interact with our Services, or communicate with us, you may provide information such as your name, phone number, email address, and messages shared with Santa.

Payment Information: When purchasing credits, payment information such as billing details is collected and processed securely by third-party payment providers.

b. Automatically Collected Information

Usage Data: Information about how you interact with our Services, such as IP address, browser type, operating system, and pages visited.

Cookies: We do not use cookies to collect or store information.

Audio: We do not store the audio data.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our Services.
• Personalize user experiences (e.g., Santa's interactions).
• Process payments and manage accounts.
• Communicate with you regarding updates, promotions, or support inquiries.
• Ensure compliance with applicable laws and our Terms of Use.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

• Service Providers: Third-party vendors that assist us in delivering Services, such as payment processors, hosting providers, and OpenAI for AI-powered interactions.
• Legal Obligations: Authorities if required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Your Rights

You have the right to:

• Restrict or object to the processing of your personal information.
• Lodge a complaint with a regulatory authority if you believe your rights have been violated.

To exercise these rights, please contact us at support@santasmobile.com.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our Services are intended for users aged 14 and above. We do not knowingly collect personal information from children under 14. If we become aware of such collection, we will take steps to delete the information promptly.

7. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Services after changes are posted constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@santasmobile.com

Thank you for trusting Santa's Mobile to deliver magical experiences for children and families!